Terms of Use

These terms govern access to and use of the public pages, the authenticated product experience, programmatic integrations, and the MCP endpoint made available under the pergunta.me brand.

Technical documentation, public policies, and operational instructions may supplement these terms where they address specific functionality, credentials, usage limits, or security requirements.

Subject to these terms, the applicable documentation, and, where relevant, the subscribed plan or offer, pergunta.me grants the user a limited, non-exclusive, revocable, non-sublicensable, non-transferable right to access and use the service and related documentation for personal use or, where the user is not a consumer, for internal business use.

That license does not include any right to resell, sublicense, publicly distribute, commercially exploit beyond the permitted use, make the service available to third parties outside the permitted use, or use the service to develop a competing product, except where mandatory law expressly allows it or the operator gives written authorization.

You may use the service for lawful purposes and in accordance with the applicable documentation.

You must not bypass authentication, improperly share credentials, interfere with service availability or security, automate abuse, extract data without authorization, or violate third-party rights.

You are responsible for maintaining the confidentiality of account credentials, tokens, API keys, and other access means issued for your use.

You remain responsible for content, instructions, and data submitted through the website, product, API, or MCP endpoint and represent that you have sufficient rights to submit and use that material.

pergunta.me may offer multiple plans, access tiers, usage limits, features, integrations, promotional periods, or billing models. The features, limits, price, taxes, billing cadence, renewal rules, cancellation rules, and any plan-specific conditions are those presented in the applicable offer, checkout flow, account area, invoice, or order confirmation.

Where a paid plan, subscription, paid digital service, or paid digital content is offered through an offer, checkout, or order flow, the applicable offer, checkout, invoice, and order confirmation form part of the contract for price, taxes, billing model, renewal structure, and service-specific limits.

Where a recurring subscription is purchased, the user authorizes recurring charges according to the cadence and payment method presented in the applicable flow until effective cancellation, end of term, suspension, or termination under the applicable terms. Cancellation prevents future renewals, but does not unwind charges already due or already made unless applicable law or the applicable offer requires otherwise.

Where a consumer-facing paid digital purchase is made available, the applicable offer or checkout flow should also present the material characteristics of the service, the total price, taxes, billing cadence, renewal and cancellation mechanics, and any statutory withdrawal information or required acknowledgments applicable to that purchase before payment is placed.

Where the user expressly requests immediate performance or immediate access during any statutory withdrawal period and provides the acknowledgments required by applicable law, account activation, credential issuance, feature access, or digital delivery may begin before that period ends.

To the extent permitted by applicable law, after performance has begun under the legally required conditions, or after full performance of the relevant digital service, the applicable right of withdrawal may be reduced or lost. Nothing in these terms limits mandatory consumer rights, including mandatory information, withdrawal, refund, or other legal protections where the law requires them.

Failed payment, charge refusal, expiration of the payment method, or a reasonable inability to collect payment may result in limitation, downgrade, suspension, or termination of access to the paid plan, its related features, integrations, programmatic credentials, or renewal, without prejudice to any mandatory consumer rights and any period that the applicable offer or law requires.

Service text, branding, visual identity, documentation, and related materials belong to pergunta.me or their respective owners.

Public redistribution without permission may violate copyright and trademark laws.

We may update, limit, suspend, or discontinue features, integrations, documentation, and access flows to reflect service evolution, operational requirements, abuse prevention, and legal requirements.

We may suspend, restrict, condition, or terminate access, accounts, credentials, integrations, API keys, MCP sessions, specific functionality, or any part of the service, with or without prior notice as reasonably necessary, where there is a security risk, reasonable suspicion of fraud, abuse, improper automation, breach of these terms, use contrary to the applicable documentation, infringement of third-party rights, regulatory risk, non-payment, attempts to bypass technical limits, or any circumstance that may expose users, the service, infrastructure, data, third parties, or the operator itself to harm, liability, or operational compromise.

Where reasonably appropriate, we may request corrective measures, additional documentation, credential rotation, scope limitation, configuration changes, or cessation of specific conduct before final termination. A decision not to take those steps immediately, or not to terminate immediately, does not waive any rights.

On cancellation, suspension, restriction, or termination, the right to access and use the service, the affected functionality, integrations, credentials, API keys, and MCP sessions may end immediately or at the end of the already-paid period, as required by the applicable offer, the operational reason, or mandatory law. Active sessions, tokens, keys, and other access means may be revoked or disabled without further continuation.

Except where applicable law, the applicable offer, or expressly available functionality requires otherwise, pergunta.me does not undertake to keep indefinite access, active hosting, reactivation, additional export, restoration, or post-termination functionality available. The availability or limitation of exports, transition periods, account recovery, or content restoration may depend on the plan, account status, security, fraud or abuse prevention, protection of third parties, legal compliance, and operational feasibility at the relevant time.

We may preserve logs, access records, relevant communications, and other evidence reasonably necessary for investigation, incident response, defense of rights, legal compliance, collection, or dispute resolution.

We may update the service or these terms from time to time. Continued use of the service after those changes take effect constitutes acceptance of the updated version, except where applicable law requires a different approach.

Where material changes affect these terms, we will seek to provide reasonable prior notice through the site, the account, email, or another appropriate channel before the change takes effect, where reasonably practicable. Urgent changes related to security, abuse prevention, legal compliance, or technical correction may take effect more quickly.

The service may depend on maintenance, updates, networks, browsers, devices, integrations, third-party providers, and other external factors. Except to the extent required by mandatory law, by an express commitment in an applicable offer, or by specific binding documentation, pergunta.me does not guarantee uninterrupted availability, error-free operation, compatibility with every environment, fitness for a particular purpose not expressly agreed, or continuity of any specific feature for any indefinite period.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights, statutory rights relating to the conformity of digital services or digital content where applicable, liability for fraud, or liability for conduct whose limitation is legally prohibited.

To the extent permitted by applicable law, pergunta.me is not liable for indirect, incidental, special, punitive, or consequential losses, or for loss of profit, revenue, business opportunity, anticipated savings, goodwill, or data, to the extent those losses do not arise from breach of a non-excludable legal obligation of the operator or are not otherwise legally attributable under the applicable rules.

For any complaint, compensation request, or dispute related to the service, the user should first send written notice to hello@pergunta.me or to the postal address stated in these terms, with sufficient identification, a description of the relevant facts, key dates, supporting documents, and the remedy sought.

Except where urgent relief is reasonably necessary to prevent fraud, abuse, imminent harm, infringement of intellectual property rights, security incidents, or non-payment, the parties should attempt to resolve the dispute in good faith before starting court proceedings or another formal process. For consumers, an initial period of up to 60 days should be allowed after receipt of the complaint. For users acting in the course of business or professional activity, the initial negotiation and cure period is up to 90 days after receipt of the notice.

During those periods, the parties should favor written communications, remote document exchange, email-based contacts, and, where appropriate, mediation or other low-cost out-of-court methods.

To the extent permitted by applicable law, these terms are governed by Portuguese law, without prejudice to any mandatory consumer-protection rules that apply. If the dispute involves a consumer, all mandatory rights granted by applicable law remain fully preserved, including access, where applicable, to a competent consumer alternative dispute resolution entity such as CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, available at https://www.cniacc.pt/.

If the dispute does not involve a consumer and is not resolved within the applicable period above, the courts of Aveiro, Portugal have exclusive jurisdiction, and any other legally available forum is waived.